Order Information Silvermane gives you easy options for placing orders: Click here to submit an order through our online order form, OR • Call Toll Free: 1-800-332-5421 • 24 Hour Fax: 1-978-374-7635 • Check or U.S. Postal Money Order: Mail with a list of item numbers, quantities, and reference the shipping and handling charges (below) to 45 Talmuth Avenue, Haverhill, MA, 01830, USA. Make checks payable to Silvermane. Personal checks are verified with your bank for available funds. We cannot accept two-party or counter checks. • Please note, all credit card payments must be made by phoning in your number or by faxing it to us. Credit card payments made through paypal cannot be accepted and will be returned to you. E-mail: orders@silvermane.com securely through Paypal. This can only be used for payments by bank account. • We have printable forms for both domestic and international orders. (If you do not receive an e-mail order confirmation within 2 business days, please call our toll free number to report a delivery problem) For General Questions and Inquries: 1-978-521-8074

We accept the following forms of payment:

Click on the logo below to make a secure payment from a bank account through:

Please note, all credit card payments must be made by phoning in your number or by faxing it to us. Credit card payments made through paypal cannot be accepted and will be returned to you.

 

We make every effort to ship your order within a few days of receipt (personal checks allow 7-10 days to clear). Regular ground delivery takes 7 to 10 business days. Continental US shipments are usually made by UPS, other areas at our discretion. In the occasion that we are out of stock on an item and will not be shipping within 3 days, we will notify you and give you the opportunity to cancel the order or to keep any items on backorder. Credit card orders will not be charged until the day the merchandise is shipped.

Our shipping rates can be calculated from the chart below. For rush shipments or international orders, please contact us for a quote at the e-mail address listed above.

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Phone: 978-521-8074   Fax: 978-374-7635   E-mail: sales@silvermane.com